Privacy Policy
Your privacy matters to us. This policy explains how ServiSuite collects, uses, and protects your information.
Effective Date: March 1, 2026
This Privacy Policy describes how Harris Barrick Software LLC ("ServiSuite," "we," "us," or "our") collects, uses, and shares information when you visit our website at servisuite.com (the "Site"). By using the Site, you agree to the practices described in this policy.
1. Information We Collect
We collect information in the following ways:
Information You Provide
When you fill out a form on our Site — such as a demo request, contact form, or sales inquiry — we collect the information you submit. This typically includes your name, email address, phone number, company name, and any additional details you choose to provide.
Information Collected Automatically
When you visit our Site, we automatically collect certain technical information, including your IP address, browser type, operating system, referring URL, pages visited, time spent on pages, and other standard web analytics data. This information is collected through cookies and similar tracking technologies.
2. How We Use Your Information
We use the information we collect for the following purposes:
- To respond to your inquiries, demo requests, and sales questions
- To communicate with you about our products and services
- To improve and optimize our Site, including understanding how visitors interact with our content
- To monitor and analyze usage trends and preferences
- To detect, prevent, and address technical issues or fraudulent activity
- To comply with legal obligations
3. Cookies & Analytics
Our Site uses cookies and similar technologies to enhance your browsing experience and gather analytical data.
Essential Cookies
These cookies are necessary for the Site to function properly. They enable core features such as remembering your theme preference (light/dark mode). These cookies do not collect personally identifiable information.
Google Analytics
We use Google Analytics (GA4) to understand how visitors interact with our Site. Google Analytics collects information such as pages visited, session duration, and general geographic location. This data is aggregated and anonymized. You can opt out of Google Analytics by installing the Google Analytics Opt-out Browser Add-on.
4. Third-Party Services
We use the following third-party services on our Site:
hCaptcha
Our forms are protected by hCaptcha to prevent spam and abuse. When you interact with a form, hCaptcha may collect certain data including your IP address and browser information in accordance with their Privacy Policy.
Google Fonts
We use Google Fonts to display typography on our Site. When you visit a page, your browser may download font files from Google's servers. Google may collect your IP address and browser information in the process. For details, see Google's Privacy Policy.
5. Data Sharing
We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:
- Service providers: With trusted third-party services that help us operate our Site (e.g., analytics, form protection), subject to their own privacy policies
- Legal requirements: When required by law, regulation, legal process, or governmental request
- Protection of rights: To protect the rights, safety, or property of Harris Barrick Software LLC, our users, or the public
6. Data Retention
We retain personal information collected through forms for as long as necessary to fulfill the purpose for which it was collected — typically to respond to your inquiry and maintain an ongoing business relationship. If no relationship is established, we will delete your information within a reasonable timeframe.
Analytics data is retained in accordance with our Google Analytics settings and is automatically deleted after the configured retention period.
7. Your Rights
You have the following rights regarding your personal information:
- Access: You may request a copy of the personal information we hold about you
- Correction: You may request that we correct any inaccurate or incomplete information
- Deletion: You may request that we delete your personal information, subject to certain legal exceptions
- Opt-out: You may opt out of analytics tracking by using browser settings or the Google Analytics opt-out tool referenced above
To exercise any of these rights, please contact us at privacy@servisuite.com. We will respond to your request within 30 days.
8. Data Security
We take reasonable technical and organizational measures to protect your personal information from unauthorized access, loss, misuse, or alteration. Our Site is served over HTTPS to ensure data transmitted between your browser and our servers is encrypted.
However, no method of transmission over the internet or electronic storage is completely secure. While we strive to protect your information, we cannot guarantee its absolute security.
9. Children's Privacy
Our Site is not directed to individuals under the age of 16. We do not knowingly collect personal information from children. If we become aware that we have collected personal information from a child under 16, we will take steps to delete that information promptly.
10. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. When we make changes, we will update the "Effective Date" at the top of this page. We encourage you to review this policy periodically to stay informed about how we protect your information.
11. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us: